Dear Mr. Muradu:I’d like you to know how pleased I am with the work your siding and painting crews did on my house. I have filled out the job evaluation form you sent around, but I’d like to go beyond that.I took my time gathering information on six construction bidders for the job, including yours, and chose you because your bid was in the middle range of bids submitted and because you had a good reputation with the Better Business Bureau and the California Consumer Protection Agency, and because your soliciting agent, Rus Os, came across as friendly, helpful and competent.When Rus turned the project over to Jessica Howard, her competence too came through. She was available for quite a number of phone questions and a couple of bumps in the road where problems – and potential problems – were quickly dealt with.In the end, though, it is your workers who impressed me the most. Frankly, my experience with building contractors has not been optimal, so I was nervous all through the decision-making process right down to the point where the work actually got started. At that point, however, things changed dramatically. Your workers showed up on time and went right to work, keeping up the pace the whole day through, despite having to make the trek down from Sacramento on several of the workdays. They had all the right tools for the job and all of us looking on could see they knew their trade. Virtually all the neighbors have commented on the professional look of the results. Special thanks go to Leo and to Yuri and Eduard, and I’m sorry I didn’t learn the names of the others, who were also clearly highly skilled.I was concerned when the job was apparently done and I realized the paint did not adequately cover the surface. It was a great relief that Jessica came to the rescue, no questions asked, and saw to it that there would be two additional coats of paint applied. It’s that kind of attention to detail and follow-through, I think, that marks the line between a merely adequate job and a top-notch one. Eduard’s job on the inside walls where plaster had collapsed due to the hammering on the outside showed the same high degree of professional skill.Please feel free to use me as a reference. I will recommend your company without reservation.Sincerely,Alan J. McCornick